After several red flags in the way the GSTN functions, finally the Officials from the finance ministry have indicated that indeed these issues are being reviewed at the highest level. As a Chartered Accountant with my experience from Fortune 500 company wherein the end users were all highly qualified people, the systems need to be simple. In case of GSTN, the system was pretty simple in paper. However when we got to use it, the complications came out. The system is highly illogical or rather not tweaked to match the practical requirements of the stakeholders. Be it the registration or the backend access to the tax department officials. Changes that would make the system workable. 1. No Matching of Invoices. Currently the buyer and the seller has to match the sales and purchases. Though a very simple process it is highly resource consuming. Just imagine a single paise difference in invoice will lead to manually matching the invoice with at least 2-3 minutes of time being sp
I felt there is need to review the GST process in the GST website due to various issues cropping up. The issues can be segregated into Legal and Technical. Legal being the issues which require the GST Council to recommend and the Govt to act. The Technical issues being the ones which needs the change to be approved by the respective process owners. Though this looks very simple, the issue is that most of the issues we face today are both Legal as well as Technical. I will be updating my blogs by taking up 1 issue at a time along with my views and workarounds. Lets discuss the issues one by one. 1. The Site : gst.gov.in Lots and lots of efforts have gone in creating this application. (The front end what we get to see is the webpage). However due to high traffic the site is slow at times. We, the taxpayers & Professionals use the site for variety of reasons viz a. New Registrations b. Checking the Status of the Application c. Filing of returns d. Check